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Grocery/Receiving Team Leader - McCordsville, IN

Currently, Meijer is looking for a Grocery/Receiving Team Leader (45). Plans, directs and supervises team members in the day to day operations in the Grocery, Dairy and Frozen department. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards. Provides support to team members during peak periods or when scheduling conflicts arise.
Key Deliverables:
Responsible for staffing selection and hiring to achieve staffing needs
Coordinates, creates, and builds daily work assignments for team members
Promotes succession planning by providing career paths, identifying development needs for the team member, and being involved with and accountable for promotion decisions
Documents and applies disciplinary actions and makes recommendations concerning discharge
Is responsible for P&L, achieving sales, labor and shrink plans for the department
Implements Corporate processes to achieve goals including stock loss/shrink, margin, profit, sales, labor
Models exceptional, fast and friendly customer service
Reviews Customer Survey and customer feedback from previous day or week
Communicates the Meijer Friendly Initiative in all team meetings and conversations
Reviews daily ad orders for completeness and accuracy
Reviews MSPS/VPL performance from previous day and makes the necessary corrections
Walks the Grocery footprint multiple times to ensure that the shelves are full and abundant
Ensures the backroom is neat and organized
Works with the GM Backroom Pricing Team Leader to ensure price change compliance
Is responsible for sales floor conditions in all areas of the Grocery, Dairy and Frozen
Is responsible for food safety compliance in all areas of Grocery, Dairy and Frozen
Is responsible for ensuring all Live Load is staged for Overnight stock teams
Ensures Grocery team is thoroughly trained in all aspects of their jobs and have completed all required training
Supervises mid-shift stocking process execution
Responsible for Receiving and Central Salvage
Promotes a safe work environment
Reliable and consistent attendance is required
Other daily tasks as required
Qualifications:
High school diploma or its equivalent required.
At least 2 years of related retail experience
One year of management experience
Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful
Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
Demonstrated ability to resolve conflict and by addressing root cause issues
Demonstrated ability to manage multiple tasks
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
Demonstrated ability to teach suggestive selling
Demonstrated ability to lead an organization that practices working safely at all times
Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
Successful completion of all required certifications
ServSafe Certification



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